You can now add a logo to the homepage of Clik Remote from the Customer login. This requires Clik Service 330 or above for the privilege to enable the option in Clik Remote settings
We’ve updated the way you can add equipment to jobs and fixed a refresh bug when adding a second equipment item
The Customer login now shows site user-defined fields in the column chooser
You can now view and add callout charges in the Manager login
Equipment make, module, serial number and description have been added to the Engineer job sheet column chooser
We now support comments in action lists with questions
Engineers can now add multiple signatures to jobs
Job number will now display in the email subject.
Bug Fixes
We’ve stopped blank signatures from being added to job sheets
The sales module will only show sales enquiries for the currently logged-in member of staff
Fixed a bug that could cause the Excel export to shift cells
The main site will now display in the list by default
Fixed a bug that was stopping callbacks from being completed from the diary and reminders
SLA widget will now display active SLA’s when you click on it
Today view wasn’t being retained when you loaded the diary
When using the month view on a module device it will now display the correct number of items within the day
Cleaned up how documents can be viewed in Clik Remote:-
Engineers need 'Job - Can View Site Documents' privilege
Sales and Manager need 'CRM - Can Access Document' privilege
Customers need each document to have 'Clik Remote' ticked within Clik Service to make them visible in Clik Remote.
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