We held a Clik Remote webinar on 12 December 2019. You can watch the full recording below to see more about the basics of the Customer login and how to utilise the features.
This video covers the different modules available in Clik Remote Customer and demonstrates how to use job sheets, view quotes, raise service incidents and more.
For more information regarding the new Clik Remote, please get in touch with your account manager.
Clik Remote Customer Q&A
Can multiple users log in using the same login credentials at once?
Yes, on the customer version you can have multiple users in with same login credentials.
When you have a moment please go over where I can modify the customers view on the job sheet.
If you go to Settings > Clik Remote > Manager Users & Settings > View Manager. Then select the user you want to edit views on and on the right-hand side of the view manager the sections you can edit will load. When you have made the changes click on apply to > selected module for current user.
Can we manage permissions on a user-by-user basis, not just a customer basis?
Not at present. We plan to add multiple company user access for the Customer login in 2020.
Is it possible to edit the columns on display and set these to default?
Not at present, no.
In regard to systems, why only under F-Gas? It would be great to list for other systems like CCTV etc, some sites have multiple systems, like CCTV & Access, to have this listed would be useful for engineers & admin staff
The systems side of the software is specific to the F-Gas module at present.
Will this be available to view?
Looking to try out the software for yourself? You can start your free demo of Clik Remote Customer here.
Published: December 2019
Last Updated: January 2020