New tools have been added to help you quickly identify customers or contacts who have not had any activity or communications logged against them in Clik Service over a specified period. This will help you see which contacts need to be anonymised.
Help with subject access requests.
If you receive a subject access request, it means an individual wants to see a copy of the information your organisation holds about them. We have added a new option to export data to assist you with any requests you receive.
More options for privileges.
New privilege options for staff have been added to help you control who has access to view information, export data and download documents in Clik Service.