Note: This article refers to NICEIC Cert Software V1 (2008-2018). If you are looking for new (2019) guides, you can find them here.
If you see an “A” in the certificate boxes rather than a tick, then this is a missing tick box.
- To fix this, click edit > default settings > fonts then tick attempt automatic load on start-up. This will enable the special fonts required for the NICEIC Certification Software.
- Close and restart the NICEIC software and all the ticks will be displayed correctly across all the certificates.