Avast Antivirus & The NICEIC Update Application

Note: This article refers to NICEIC Cert Software V1 (2008-2018). Please see the new NICEIC Cert Software support guides for the latest 18th edition articles.

If you have Avast antivirus, you may experience a problem when trying to update the NICEIC Software.

This problem is down to Avast flagging our update application as a virus and removing the file. We have raised this with Avast and are hoping to get this resolved as quickly as possible as this file does not contain a virus. But for the time being here are a few things you can amend within Avast to stop the NICEIC Software being seen as a virus.

• First, open your Avast antivirus software and go to settings > general.
• Find the exclusions tab.
• Add the below files to the exclusion list.

C:\Program Files (x86)\NICEIC\Certification\cert2008.exe (NICEIC Main Application)

C:\Program Files (x86)\NICEIC\Certification\clupdate.exe (NICEIC Update Application)

•     Click OK and exit Avast.

You will also need to exclude some websites as well.

• First, open your Avast antivirus software and go to settings > general.
• Find and click on the exclusions tab, then click on the URL's tab.
• Add the below URL's to the exclusion list.

http://updates.clikregistration.com

http://updates.cliksoftware.com

• Click OK and exit Avast.

If you want to, you can follow Avast’s step-by-step guide here.

Once Clik has been added to the exclusion list this should stop any issues when opening or updating the NICEIC Software.